Report a Claim

To report your claim online, click here.

When you need us, Pilgrim Insurance will be there. If you have an accident and need to report a claim, you can reach us anytime at 800-721-8294.

When an accident happens, simply let us know. We’ll notify your agent and begin processing your claim right away. We’re here to help you throughout your claim, and want to get you back on the road as soon as possible.

You can also get up-to-date claim information at any time, by accessing your account details online.

Have additional questions? Please contact your Pilgrim Insurance claim representative toll-free at 800-721-8294.

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Report a Claim (24/7)


  • (800) 721-8294


  • (617) 956-6000

Outsourcing Clients

  • (617) 956-6000