Check Claim Status
At Pilgrim Insurance, we make it easy to check the status of a claim following an auto accident.
Choose one of the following options:
- Call your claim representative with any questions you may have - they can help you through the process.
- If you don't have your claim representative's number, please call our general number at 800-721-8294, Monday-Friday from 8:00 AM to 5:00 PM ET. We’ll be happy to connect you to your assigned claim representative.
- Log in to your eServices account and select Claim Information to see:
- Details about your claim
- Payments you’ve received from Pilgrim
- The name of the adjuster assigned to your claim
If you haven’t signed up for eServices yet, you can do so now in a few easy steps. Get started now.